If only it were that easy...The challenge with asking customers what they really think is that they are often either too polite to tell you or they exaggerate their feelings.  

 

 

Value Proposition Development

Think! Value

Think! Customer

  • CRM & Customer-centric Strategy

  • Customer Profitability Analysis

  • Customer Profiling

Think! Experience

  • Customer Journey Mapping

  • Sources of Value Workshop

  • Voice of the Customer Capture

Think! Change

  • Change Programme Management

  • Business Case Development

  • Change Readiness Assessment

Think! Process

  • Process Improvement Skills Development

  • Business Process Modelling

  • Operational Waste Assessments

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© 2016 JOWSA Consulting Ltd. All rights reserved.

 

Address: Woodgarth House, Tallentire, CA13 0NR

 

Company Number: 10044157